✦Free shipping on every fragrance order✦100% genuine, full-size bottles — never a dupe✦Secure checkout by Stripe✦New arrivals added regularly✦Free shipping on every fragrance order✦100% genuine, full-size bottles — never a dupe✦Secure checkout by Stripe✦New arrivals added regularly
santo glam

Policies

Shipping & Returns

Shipping

Every order ships free within the United States — shipping is already built into the price you see, so there's never a surprise fee at checkout. Once your order is placed, we'll get it packed and on its way; you'll receive an emailed confirmation with your order details right after checkout.

Returns & Refunds

Because fragrance is a sealed, personal-care product, all sales are final once an order has shipped — we're not able to accept returns or exchanges after delivery.

That said, we stand firmly behind getting every order right. If any of the following happened, contact us within 7 days of delivery and we'll make it right with a replacement or a refund:

  • You received the wrong fragrance
  • Your order arrived damaged, leaking, or broken
  • Your package never arrived, or arrived with an item missing
  • The product shows a manufacturing defect

To start a claim, email us with your order number and, if applicable, a photo of the issue. We aim to resolve every claim within 2 business days.

Contact

Reach out any time by replying to your order confirmation email, and we'll take it from there.